C.A.R.E. Training - Happy Worker, Happy Guest!

Cobblestone Hotels BIG TRAINING WEEK!

One thing that I feel sets Cobblestone Hotels apart from a lot of other companies that I have worked for is it's unique and fun work environment. As I travel through the country I see more people appreciate the small town hospitality that someone who grew up in a small community would already know. What does that have to do with a good work environment?

This past week was Cobblestone Hotel's Quarterly Brand C.A.R.E. Training. This training is a crucial step in the success of the manager at each of our Cobblestone Hotels. This five day course is a lot for anyone. Long days of packing as much information into a new employee's head with a extensive exam at the conclusion determining if you pass.

So you ask me again, what does this have to do with a work environment and small town hospitality? Each of our managers endure the training in order to be the best manager they can be as well as learn how to give the best hospitality and guest experience possible. In order to do this you must have a good work environment. If you have a poor and stressful work environment it will eventually trickle to affect the guest. Leading by example, the CEO of Cobblestone, Brian Wogernese took the time out of his day to prepare and serve each of the trainees from the Cobblestone Food Truck.

Providing a good work environment will always make it's way to the guest. They will feel it in the way they are treated and they will witness it in how happy employees at the hotel are. We wish all the wonderful trainees luck in creating wonderful work environments at their hotels and look forward to seeing the wonderful compliments from their guest.